Terms of Service

Effective date: 2026-06-11
Last updated: 2026-07-29

1. Acceptance of terms

By downloading, installing, or using the Slote application ("the App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

These Terms form a binding agreement between you and Christopher Lee, an individual developer ("Developer", "we", "us"). The App is provided subject to these Terms and our Privacy Policy.

2. Who may use Slote

You must be at least 13 years old (or the applicable minimum digital age of consent in your country) to use Slote. By creating an account you represent that you meet this requirement.

3. Your account

You are responsible for keeping your account credentials secure.
You are responsible for all activity that occurs under your account.
You must provide accurate information when creating your account (email address, username).
We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable use

You may use Slote for any lawful personal or professional note-taking purpose. You may not:

Use the App to store, transmit, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, or infringes any third party's rights.
Attempt to reverse-engineer, decompile, or otherwise extract the App's source code (except as permitted by applicable law).
Use automated scripts or bots to interact with the App or its backend services.
Attempt to gain unauthorised access to other users' data or our infrastructure.
Use the App in a way that could damage, disable, or impair our services.

5. Your content

You own your notes. All text, drawings, images, and other content you create in Slote ("User Content") remains yours. We claim no ownership over it.

By using the sync feature (when signed in), you grant us a limited, worldwide, royalty-free licence to store, transmit, and process your User Content solely to provide the service to you. This licence ends when you delete the content or your account.

You are responsible for the content you create and share through Slote.

5.1 Encryption, your passphrase, and permanent data loss

Read this section before you rely on Slote to hold anything you cannot afford to lose.

Slote encrypts your synced note content on your device using a passphrase that you choose and that we never receive. This is described in detail in our Privacy Policy §6.1. It has one unavoidable consequence:

We cannot reset your encryption passphrase, and we cannot recover your notes if you lose it. We do not hold your passphrase, your recovery key, or any key that would let us decrypt your content. This is not a support policy we can make an exception to — there is no mechanism, for you or for us, and no amount of proof of identity changes that.
Your recovery key is your only backup route. Slote shows it to you once when you set up encryption. If you lose both your passphrase and your recovery key, the encrypted content is permanently unreadable.
You are responsible for storing both securely. Keeping the recovery key somewhere you will still have access to it later is your responsibility, not ours.
Keep your own backups. Settings → Backup → Backup all notes produces a portable archive. Be aware that this archive is not encrypted, so store it somewhere you consider safe.

To the extent permitted by law, we are not liable for loss of content resulting from a forgotten passphrase, a lost recovery key, or your loss of the device holding your only copy. See §10.

Encryption protects the contents of your notes, not information about them — folder names, timestamps, file sizes, and sharing relationships remain readable to us, as set out in Privacy Policy §6.3. Do not place sensitive information in a folder name. More generally, do not store sensitive personal data (for example passwords or government identification numbers) in notes unless you understand the risks described here and in the Privacy Policy.

6. Subscription and billing

Free tier

The free tier is provided at no cost. It includes every feature of the App, cloud sync on up to two registered devices, and the free cloud storage allowance shown in the App. Use of the App without an account is not limited or metered; storage and device limits apply to cloud sync only.

Slote Pro

Slote Pro is a paid subscription that raises your cloud storage allowance and extends cloud sync to every device you register. It does not unlock features: every feature of the App is available on the free tier. The allowance for each plan is shown in the App and on our pricing page. Pricing is displayed in the App before you subscribe.

Mobile platforms (iOS / Android): If and when subscriptions are offered on mobile platforms, they will be managed through the App Store (Apple) or Google Play and subject to the relevant platform's terms. Contact Apple / Google for billing inquiries about such purchases.
Other platforms: Billing is handled by Stripe. By subscribing, you also agree to Stripe's Terms of Service.
Cancellation: You may cancel your subscription at any time through your platform's subscription management settings. Cancellation takes effect at the end of the current billing period; no partial refunds are issued.
Price changes: We will give at least 30 days' notice before changing subscription pricing. Continued use after the change takes effect constitutes acceptance.

Storage allowance

Each plan includes a cloud storage allowance covering the note text, images, and PDFs you sync. The App shows your current usage against that allowance.
Notes that stay on your device are not counted against it.
If you reach the allowance, the notes already synced remain intact and readable; new uploads may be declined until you free space or upgrade.

Device registration and changes

Cloud sync counts the devices you sign in on. You can remove a registered device from any signed-in device and register a replacement.
Device changes are limited to three per rolling twelve-month period. The App's settings show your remaining allowance.
Removing a device does not delete the notes stored on it; they remain on that device and simply stop syncing.

7. Service availability

Slote is provided on an "as is" and "as available" basis. We aim for high availability but do not guarantee:

Uninterrupted access to the App or sync service.
That the App will be error-free.
That data stored exclusively on our servers will be retained indefinitely.

We strongly recommend using Settings → Backup → Backup all notes (.slote-bundle) regularly. The App stores a full local copy of your notes on your device regardless of connectivity.

We may modify, suspend, or discontinue any part of the service with reasonable notice. We will give at least 60 days' notice before shutting down the sync service so you can export your data.

8. Intellectual property

The Slote application, its code, design, and branding are owned by the Developer and are protected by applicable intellectual property laws. These Terms do not grant you any rights to the App beyond the licence to use it as described here.

9. Third-party services

Slote integrates with third-party services (Supabase, Cloudflare, Firebase, Stripe, and optionally SendGrid and Sentry). Your use of those services is also subject to their own terms and privacy policies. We are not responsible for the practices of these third-party services. The current list, and what each receives, is maintained in our Privacy Policy §5.

10. Limitation of liability

To the maximum extent permitted by applicable law:

The Developer is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App or loss of your data.
The Developer is not liable for loss of encrypted content caused by a forgotten encryption passphrase or a lost recovery key. As explained in §5.1, we hold no key capable of decrypting that content and no recovery mechanism exists.
Our total liability to you for any claim arising from these Terms or your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim (or USD 10 if you are on the free tier).
Nothing in these Terms excludes liability that cannot be excluded under applicable law (such as liability for death or personal injury caused by negligence, or consumer statutory rights where you are a consumer).

11. Indemnification

You agree to defend, indemnify, and hold harmless the Developer from any claims, damages, or expenses (including reasonable legal fees) arising from your User Content or your violation of these Terms.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or through a notice in the App. Continued use of the App after the effective date of updated Terms constitutes acceptance. If you do not agree with the changes, you may close your account before they take effect.

13. Governing law and disputes

These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore unless applicable consumer protection law requires otherwise.

14. Entire agreement

These Terms, together with the Privacy Policy and any additional terms disclosed at the time of purchase, constitute the entire agreement between you and the Developer regarding the App and supersede any prior agreements.

15. Contact

Questions about these Terms:

Email: support@slote.io
Website: https://slote.io